Our shipping season starts May 1st depending on the weather.

All ship dates will be set when the required payment is received (see PAYMENT TERMS below). A ship date quoted by telephone or E-mail is an estimate at the time of the quote and may be subject to change. A lengthy delay before payment is sent could change the ship date by a substantial amount.

When orders are received, we schedule a ship date based on 1) date paid order is received, 2) scheduled production capacity, and 3) reasonable weather conditions. We DO NOT guarantee a ship date as unusual weather at our apiaries, either cold or rain, or other acts of nature beyond our control can affect availability of bees for shipment. Every reasonable effort will be made to ship orders as scheduled on time. Since we are not shipping a product that is in a warehouse or on the shelf ready to go, delays can and will occur from time to time. We regret any delays but often they cannot be avoided. When delays do occur, orders are shipped as they are received. We will not ship an order out of sequence just to satisfy a customer that calls and complains about a delay. It is not fair to our other customers. The best way to receive an order early is to book your requirements well in advance. The company reserves the right to refuse any order.

Package and queen orders must include shipping, insurance, and handling. All orders are shipped FOB ship point. That means that the order belongs to you the moment that the order is shipped and can not be cancelled and payment can not be refunded.

Orders must be paid for at the time of booking. Due to abuse, we no longer accept credit cards. Acceptable payment is check, money order, or cash. Please do not sent cash by mail. We must receive payment no more than two weeks after the order is booked. Should the payment due not be received two weeks after the order is booked, the new ship date will be moved to the first available ship date when the payment is received. The company reserves the right to cancel orders for non-payment and award the scheduled ship date to another customer. Refunds for cancelled orders will be sent at the first possible date. Payment for an order signifies agreement to all terms and conditions.